Effective Date: 20/11/2024

At Christopher and I AM, accessible from www.christopherandiam.com, we prioritize your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

Information We Collect

1. Personal Information
   • When you sign up to our mailing list, place orders through WooCommerce, or fill out forms via Fluent Forms, we may collect:
     • Name
     • Email address
     • Phone number
     • Shipping and billing information
2. Automated Data
   • Using tools like Hotjar, we collect behavioral data, such as:
     • Pages visited
     • Time spent on pages
     • Clicks and interactions
3. Cookies and Similar Technologies
   • Cookies and tracking technologies help us enhance user experience and website functionality. This includes using Turnstile for bot detection and security.

How We Use Your Information

• To process orders and provide customer support.
• To improve website usability and analyze user behavior.
• To communicate updates, promotions, or newsletters (with consent).
• To secure our platform from unauthorized access or fraudulent activity.

Third-Party Services
We partner with trusted third parties, which may have access to your data for specific purposes:

• Kit.app for email collection and communications.
• WooCommerce for e-commerce operations.
• Fluent Forms for form submissions.
• Hotjar for user experience insights.
• Turnstile for bot protection.

These services operate under their own privacy policies, which we encourage you to review.

Your Rights
You have the right to:

• Access Your Data: You can request information about the personal data we hold about you. While we can access certain data directly, some information stored by third-party services may require us to contact those providers on your behalf.
• Correction and Deletion: We will attempt to correct or delete any personal data upon request. However, data processed and stored by third-party providers, such as Kit.app and WooCommerce, may require additional steps or may be governed by their own policies.
• Withdraw Consent: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

Limitations
Please note that while we strive to honor your data rights, some limitations may exist due to:

1. Third-Party Storage: Data stored by providers like Kit.app, Hotjar, or WooCommerce may not be fully accessible to us for direct modification or deletion.
2. Legal and Operational Requirements: Certain data may need to be retained for legal, tax, or business continuity purposes.

If you have questions about third-party policies or require assistance in submitting requests to those services, please contact us at [email protected].

Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Changes to This Policy
We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated effective date.

Contact Us
For questions or concerns, please contact:
Email: [email protected]